Contact Information

We’re here to help with any questions or concerns about your order, delivery, returns or our products.

Customer Support

Email: info@bellemontsisters.com

Response time: We aim to respond to all enquiries within one business day. Enquiries received on weekends or public holidays will be answered as soon as possible on the next business day.

For faster assistance, please include:

• your full name;

• your order number, if applicable;

• the email address used to place the order; and

• a clear description of your question or concern.

If your enquiry concerns a damaged, incorrect or missing item, please also attach clear photographs of the item, packaging and shipping label where possible.

Business Information

Trading name: The Bellemont Sisters
Legal business name: JY set sail Limited
Website: bellemontsisters.com
Business address: 625 Nathan Road, Mong Kok, Hong Kong
Customer service email: info@bellemontsisters.com

Please note: This is our registered business address and is not a retail store or return facility. Do not send returns to this address without contacting our customer service team first. Approved returns must be sent to the return address provided by our team.

Thank you for choosing The Bellemont Sisters. We look forward to assisting you.